It appears some new iPad users have experienced difficulties setting up their devices on the Rogers LTE network as popping the SIM into the iPads have resulted in ‘No Service’ indicators.
iPadinCanada.ca reader Jake explains his new iPad won’t recognize the Rogers microSIM it was delivered with, and also directed us to this Apple Support Communities thread where many others are experiencing the same issue.
The problem appears users are unable to activate their new iPads with on-device plans. Why? That’s because Rogers on-device plans do not support LTE. That’s right, they only support 3G, hence the problem with activating online and on your device. To solve this, users will need to call Rogers to setup a monthly plan, such as the current flex data plan promo they are running.
Let us know if you’ve had any issues with activating your LTE iPad on Rogers below in the comments.
Update 1: Looks like Bell and Telus users are experiencing the same issue.
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Posted under: Rogers