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Dead iPad Pixel? Check Out Apple's Policy! - iPad in Canada Blog - Canada's #1 iPad Resource iPad in Canada Blog – Canada's #1 iPad Resource

Dead iPad Pixel? Check Out Apple’s Policy!

by on November 3rd, 2010

According to BGR, Apple’s policy on the acceptable number of dead pixels was recently updated. The policy guide, seen below, is used as a reference for Apple’s Mac Geniuses when addressing product display problems and whether or not to replace or repair the affected product.

As seen in the table below, there are a number of acceptable pixel anomalies for each product LCD screen size.

As noted in the table, an iPad can have up to three pixel problems before a repair or replacement is decided, however an iPhone is to be repaired or replacement with even one pixel problem!

Also worth noting, MacBook and MacBook Pro/Air models can have a combination of up to seven bright/dark pixel problems before the eighth problem issues a repair or replacement.

So, if you’re having pixel problems with your iPad, it’s time to get it checked out!


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