When you purchase a serialized product at the Apple Store, which includes such items as computers, iPods, iPads, iPhones, and anything with a serial number, the purchase receipt indicates that if opened, a 10% restocking fee applies.
While it’s mostly understood why this fee is there, the 10% charge is an inconvenience if say for example you bought a 64GB iPad and 24 hours later decided you actually wanted a 16GB iPad. So, in what seems to be a step toward better customer service, effective January 11, 2011, Apple Stores may no longer be charging 10% restocking fees.
The company 14-day return policy has not changed however, just the 10% restocking fee. In other words, don’t expect to return that iPad after a month of use.
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Posted under: iPad News